Total Communication
Perhaps the most vital aspect in any relationship is communication.  This is even more true in those between a property owner and his or her listing agent.  I have a long list of past clients who will attest to the fact that, from the time they listed right on down till the escrow closed, they never were left in the dark about any detail of the transaction.  

Accessibility
I am always accessible to my clients who are not only given my office number but also my home phone, fax, and cell-phone numbers. If it becomes necessary for me to leave the area for any reason you will be given, not only a number where I may be reached, but also the name and number of an assistant who can care for your immediate needs. 

For Online Home Shoppers: This tour will be readily accessible to Buyers whether working through an agent or not and it directs them to me for more information. 

For Agents: This is the generic version, with no reference to me or Butler Properties. The Buyers are directed to reply to the agent from whom they received it for more information. A link to this tour is emailed to my database of about 1000 Bay Area Agents along with the MLS number where they can find all the confidential information about the listing. Agents feel comfortable sharing these generic tours with their clients with no fear of being by-passed by the occasional buyer who might be tempted to contact the listing agent directly.

Personalized, Pro-Active Marketing
While some agents collect listings like bottle caps, I take on no more than I can conscientiously do justice to.  To me, a listing is something to work on, devoting sufficient time, talents, and resources as necessary to the successful marketing of that property.   This usually limits my interests to no more than three or four listings at any given time.